MATT'S TRAVEL

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Dispatch Board

Owner & Driver Login

Owners can use Google. Drivers sign in with the login details Matt provides.

Driver login

Username or email Password

Matt's Travel

Dispatch Board

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Dispatch

Jobs

Open a booking to review, schedule or assign it.

Customers

Contact details and journey history, kept together.

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Team

Drivers

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Fleet

Vehicles

Your fares

Pricing

Set one-way fares for each route. The same fare applies in either direction. Customers see an estimate before sending; you confirm the final price.

Search priced routes

Add route

Use a town, airport or exact venue name. Street addresses in that town will use its fare.

From — town or location To — airport or location

Car · 1–4 passengers £ Minibus · 5–8 passengers £

One-way prices. Leave a price blank for Matt to quote. Additional stops are charged separately. Changes affect new estimates, not existing bookings.

Use this route for customer estimates

Needs review Confirmed, unassigned Assigned Completed Outbound Return Hold to move · drag bottom to resize

Driver app

My jobs

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No Access Yet

This login is not the owner account and has not been added to the active staff list.

Booking

Booking Details

Requested pickup Confirmed pickup Flight

I have checked the diary and approve this overlapping assignment. Save again to confirm.

Booking details

Compatibility route fields

Let’s plan the journey

Booking type Journey

Need a return, too?We’ll bring you home as well.

Event Event or venue

Route details

To the airport Pricing area Pickup location

Additional pickups

Additional stops will be charged accordingly.

Airport Drop-off location

When shall we pick you up?

Pickup date Pickup time

The original customer request is kept for reference.

Flight departure time (optional)

Allow for travel and your airline’s recommended check-in time.

Flight departure date

Flight number Terminal (if known)

From the airport Airport Pickup airport Pricing area Drop-off location

Additional drop-offs

Additional stops will be charged accordingly.

When shall we pick you up?

Pickup date Pickup time

The original customer request is kept for reference.

The customer’s requested airport collection time. Matt confirms the final pickup.

Flight arrival date Flight arrival time

Flight number Terminal (if known)

Who’s coming with you?

Passengers Suitcases Hand luggage

Need any child seats?

Baby seats Booster / junior seats

Anything else we should know?

Additional information Driver note Internal · shown only to staff and the assigned driver

How can we reach you?

Name Mobile number Email (optional)

Customer consented to booking-related texts

Schedule & assign

Set the confirmed taxi time, driver and vehicle.

Status

Outbound · confirmed pickup

Pickup date Pickup time

Driver Vehicle

Return · confirmed pickup

Pickup date Pickup time

Driver Vehicle

Journey duration Travel buffer

This booking needs a minibus. Choose one with enough passenger seats.

Outbound fare

Return fare

Set the fare for each journey.

Final price

Set before approval and customer text.

Similar journey

Customer Messages

Replies stay with this job.

Reply to customer

Call Directions

•••

Are you sure?

Once you complete this job, it will disappear from your app and you won’t be able to recover it.

Only press complete after the customer has reached their final drop-off. Matt will still have the dispatch record.

Staff Access

Add driver

Create their login, then copy the details to send to them.

Add photo

Name Login email

Username 3–32 lowercase letters, numbers, dots, dashes or underscores. Mobile (optional) Driver’s usual vehicle Choose a driver on a job and this vehicle is selected automatically. You can change the vehicle for that journey.

What do they drive?

Car Minibus

Vehicle nameFilled in from the driver’s name. You can change it.

Registration (optional) Passenger seats

The vehicle and driver are saved together. Changing their usual vehicle later does not change existing job assignments.

Reactivate driver loginThis driver is inactive. Turn this on to restore their access and allow new assignments.

Starter password

Login ready

Copy these details and send them to the driver.

Driver login details